We, at Metamorphosis clinic, are dedicated to providing you the best possible services for your health and well-being. In working with our digital health provider, Wayu Health, our mission is to provide you with a platform that helps you seek personalised and pertinent health advice, and support your doctor-patient relationship by making it more accessible. In delivering this mission, we understand that privacy and security are very important, and we are constantly working to make sure that we offer you, as in other aspects of our products & services, the highest standard of care.

This Privacy Policy explains what information we collect and how we use it.

This Privacy Policy together with the Terms & Conditions constitute a legal agreement ("Agreement") between you - (the "User", "Doctor", "Health Care Provider", "Patient", "End-User") - and Wayu Health Pvt. Ltd. ("Wayu Health", "Company") in connection with your visit to the Website and your use of the Metamorphosis Apps built on the WayuMD platform.

When you register on the Metamorphosis Apps (hosted on WayuMD platform) you verify that you have read and agree with the Terms & Conditions as well as the Privacy Policy.

Personal Information:

We may collect "Personal Information" about you - such as your name, address, telephone number, email address or health information - in the following ways:



We may collect "Non-Personal Information" - information that cannot be used to identify you - via Cookies, Web Beacons, Wayu Health mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to Wayu Health.

You may also give us information, and we may collect and process information about you resulting from your interactions with the website and/or Apps (including consultations on Metamorphosis Apps) and via any health or monitoring device you connect to the Apps. Information collected includes any data or information contained in consult requests and chats. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, and may also include sensitive information about you including your Personal Health Information, medical records, and other sensitive information .

Information automatically collected by our Apps.

When you are using our Apps (mobile and/or web) we may automatically collect the following information:

We may receive information about you if you use any of the other services or products that we provide, or if you use any of our Affiliates or third parties to fulfil a request you have made via the Apps.

How Information Collected About You May be Used:

We may use information you give to us to:

We may combine Personal and Non-Personal Information collected by Wayu Health about you, and may combine this information with information from external sources. Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community.

Cookies :

Wayu Health also collects information generated as you interact within our Apps & website (such as your browser type, mobile device type, IP address, referring/exit pages, operating system, date/time stamp, articles downloaded, article tags and time spent reading each article). We collect Non-Personal Information about your use of our Web site and app and your use of the Web sites or apps of selected sponsors through the use of Cookies. Every computer that accesses a Metamorphosis Website or Apps is assigned a different Cookie by Wayu Health. The information collected by Cookies:

We may use Cookie information to determine the popularity of certain content. Cookies are also used to facilitate a user's log-in, as navigation aids and as session timers. If you reject our Cookies, certain of the functions and conveniences of our Web site or app may not work properly but you do not have to accept our Cookies in order to productively use our site or app. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission and do not use Cookies to collect or store Personal Health Information about you.

Disclosure of Your Information :

Except as described in this Privacy Policy or as specifically agreed to by you, Metamorphosis or our digital provider Wayu Health, will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website or apps. We may only release Personally Identifiable or Personal Health Information to third parties:

How Wayu Health Handles Privacy and Security Internally :

Here are some of the security procedures that Wayu Health uses to protect your privacy:

We encrypt data transmitted to and from the App. Despite Wayu Health's efforts to protect your Personally Identifiable Information and Personal Health Information, secure transmission of information via the internet cannot be guaranteed due to security threats outside our control and you acknowledge that transmission is at your own risk. By submitting your personal data, you agree to this transfer, storing or processing.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Limitations on Removing or Changing Information :

Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Metamorphosis or Wayu Health from our servers.

Privacy Policy Changes :

We reserve the right to revise or update this Privacy Policy at any time. As our privacy policies change in significant ways, we will make every effort to notify our users of the changes. We will post privacy policy changes on our Websites & Apps in a timely manner. The then current privacy policy will apply to any transaction or use and it is your responsibility to ensure that you are content to contract on the then current Terms & Conditions and Privacy Policy at the point of any transaction or use.

Last Updated: 1 April 2021

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